00Saskatchewan Home Warranty
Ask in plain language. Company Assistant answers from Saskatchewan Home Warranty's own reference material and shows you the exact passage behind every claim, so nothing has to be taken on faith.
01How it works
What you would notice in the first ten minutes. None of it requires learning anything new.
I've got nail pops in the drywall, is this warrantable?
Before I can answer that, I need the home's possession date. Coverage windows run from the commencement date on the certificate, which is the possession date rather than the date the home was enrolled, and nail pops fall under year one workmanship and materials.1
Illustration of a cited answer
A numbered marker sits beside any sentence built from a document. Select it and the exact passage opens: the claim, the document it came from, and where it sits in that document. Nothing has to be taken on trust, and nothing is a paraphrase you cannot go and check.
Ask follow-ups the way you would ask a colleague. There is no search syntax and no magic wording, and when a table is the better shape for an answer it arrives as one.
Ask something the reference documents do not cover and Company Assistant tells you exactly that, instead of improvising. Where it can, it points at what the documents do say and suggests a better question. An answer nobody can trace is worse than no answer, so the product is built to refuse rather than guess.
Sometimes an answer benefits from context that is not in your documents. That text gets an amber highlight, so the line between what is verified against Saskatchewan Home Warranty's sources and what is general background stays visible at all times.
Flag anything wrong or incomplete and it lands in a review queue with the question, the answer, and the sources attached. Real people read that queue and update the reference set, so your team's corrections compound.
02What is inside
Company Assistant is organized into skills. Each skill is focused on one kind of question, with its own reference documents behind it.
Whether a reported condition is warrantable, with the governing clause and page.
What the bylaws require, what the Board decided and when, and what the chief executive and committees reported.
03Getting in
Sign-in works by email link. Enter your work email, open the link it sends you, and you are in. There is no password to create, remember, or reset.
Saskatchewan Home Warranty's documents and conversations live in their own isolated space, separate from every other organization. They are used to answer your team's questions and for nothing else.